Shipping Information

We ship your orders via our logistics partner General Logistics Systems. Delivery is possible in the following countries (see below).

Delivery times using Standard shipping

If no other time period is listed in the article description the goods will be delivered in Germany within 1-3 days, deliveries abroad will take 2-7 days from order confirmation being sent and payment received. Please note that deliveries are not made on Saturdays, Sundays or Bank Holidays.

If an order is placed without the correct international VAT number for delivery within the EU then German VAT will be added.

If an order is placed from abroad for delivery within Germany then German VAT will be added.

Shipping costs within Germany

Flat rate shipping costs for standard order

For every order excluding Snow Blanket products we will charge a flat shipping rate of €6,90 (incl. VAT).

Shipping costs for Snow Blanket products

Due to the volume of our snow blanket products, these need to be packed separately therefore the shipping charge of €6,90 (incl. VAT) is applied to each snow blanket shipped.

24 Hour Shipping

If 24 hour shipping is selected then your order will be delivered on the next working day (this excludes Saturdays, Sundays and Bank Holidays) before 5pm. Please note that your order reaches us from Monday to Thursday before 12 noon. No deliveries are made on Saturdays, Sundays or Bank Holidays so orders placed on Fridays before 12 noon will be delivered on the following Monday.

We charge a surcharge of €11,90 (incl. VAT) for each parcel when the next day service is requested.

Please note: 24 hour delivery service is only available when paying by credit card, Pay Pal or direct debit and the orders cannot be delivered to parcel shops or pack stations.

Deliveries to Belgium, Denmark, Luxembourg, Holland, Austria

Shipping costs are based on weight for standard orders

For every order, excluding Snow Blanket, we charge shipping costs according to their weight as follows (all prices include VAT):

• up to 5 kg: 10,70 €
• up to 15 kg: 16,70 €
• up to 30 kg: 23,70 €
• up to 35 kg: 34,40 €
• up to 45 kg: 40,40 €
• up to 60 kg: 47,40 €

Shipping costs for Snow Blanket products

Due to the volume of our snow blanket products, these need to be packed separately therefore the shipping charge of €11,80 (incl. VAT) is applied to each snow blanket shipped.

Deliveries to Great Britain, Italy, France, Spain

Shipping costs are based on weight for standard orders

For every order, excluding Snow Blanket, we charge shipping costs according to their weight as follows (all prices include VAT):

• up to 5 kg: 23,70 €
• up to 15 kg: 25,90 €
• up to 30 kg: 34,50 €
• up to 35 kg: 58,20 €
• up to 45 kg: 60,40 €
• up to 60 kg: 69,00 €

Shipping costs for Snow Blanket products

Due to the volume of our snow blanket products, these need to be packed separately therefore the shipping charge of €24,90 (incl. VAT) is applied to each snow blanket shipped.

Deliveries to Switzerland, Liechtenstein

Shipping costs are based on weight for standard orders

For every order, excluding Snow Blanket, we charge shipping costs according to their weight as follows (all prices include VAT):

• up to 5 kg: 15,88 €
• up to 15 kg: 17,90 €
• up to 30 kg: 23,95 €
• up to 35 kg: 39,83 €
• up to 45 kg: 41,85 €
• up to 60 kg: 47,90 €

Shipping costs for Snow Blanket products

Due to the volume of our snow blanket products, these need to be packed separately therefore the shipping charge of €16,72 (excl. VAT) is applied to each snow blanket shipped.

Customs Fees

Customs fees of €21,00 (excl. VAT) are charged for every delivery to Switzerland and Liechtenstein.