Privacy Policy

Responsible entity in terms of data protection laws:

Snow Business GmbH
Friedrich-Ebert-Damm 202a
22047 Hamburg
Germany

Represented by: Managing Director Tobias Wiehn

Phone: +49 (0) 40 27805434
Email: info@snowbusiness.de

Commercial Register: Local Court Hamburg, HRB 181568
VAT ID: DE361824106

1. General Information

Protecting your personal data is very important to us. This privacy policy informs you about the type, scope, and purpose of the processing of personal data on our Shopware 6 shop. Personal data is all information that can identify you personally.

We treat your personal data confidentially and in accordance with the statutory data protection regulations as well as this privacy policy.

2. Collection and Processing of Personal Data

2.1 Visiting our website
When you visit our online shop, information is automatically transmitted by your browser to our server. This information is temporarily stored in so-called server log files. The following data is collected without your intervention:

• IP address of the requesting device
• Date and time of access
• Name and URL of the accessed file
• Website from which the access occurs (referrer URL)
• Browser used and, if applicable, operating system

The processing is based on Art. 6 para. 1 lit. f GDPR, to ensure the operation of the website and to guarantee system security.

2.2 Registration / Customer Account
If you register in our shop or create a customer account, we collect the following data:

• First and last name
• Address
• Email address
• Phone number
• Payment information (e.g., credit card or PayPal)

This data is processed based on Art. 6 para. 1 lit. b GDPR to execute the contract with you.

2.3 Orders and Contract Processing
For the processing of your orders, we also store:

• Order history
• Billing and delivery addresses
• Chosen payment method

The processing is carried out for contract fulfillment (Art. 6 para. 1 lit. b GDPR) and, if applicable, to fulfill tax obligations (Art. 6 para. 1 lit. c GDPR).

3. Disclosure of Data

We only share your personal data if this is necessary for contract processing or if you have previously consented. Possible recipients are:

• Shipping companies for the delivery of your order
• Payment service providers for the processing of payments
• Tax advisors or accounting service providers to comply with legal obligations

Transmission to third parties for advertising purposes does not occur without your explicit consent.

4. Cookies and Tracking

Our shop uses cookies to improve the use of our website and provide functionalities. Cookies are small text files stored on your device. You can prevent the storage of cookies by adjusting the settings in your browser.

Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest in functionality and website optimization).

Possible Shopware 6 standard cookies:

• frontend – session cookie for logged-in users
• csrfToken – protection against unauthorized actions
• Other functional cookies for cart and checkout

Tracking / Analytics Tools:
If external tools (e.g., Google Analytics) are used, processing occurs only after separate consent.

5. Newsletter

If you subscribe to our newsletter, we use your email address exclusively for sending the newsletter. Subscription is done via double opt-in, i.e., you must confirm your subscription.

Processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can unsubscribe from the newsletter at any time, e.g., via a link in the newsletter.

6. Your Rights

You have the following rights towards us:

1. Right of Access – You can request information about the personal data stored about you at any time.
2. Right to Rectification – You can request correction of incorrect data.
3. Right to Erasure – You can request the deletion of your data as long as there are no legal retention obligations.
4. Right to Restrict Processing – Under certain conditions, you can request restriction of processing.
5. Right to Object – You can object to the processing of your data, e.g., for direct marketing.
6. Data Portability – You can receive your data in a common format and, if applicable, transfer it to other providers.
7. Withdrawal of Consent – If processing is based on your consent, you can revoke it at any time.

To exercise your rights, please contact us at info@snowbusiness.de.

7. Data Security

We use technical and organizational security measures to protect your data from loss, manipulation, or unauthorized access. Our security measures are continuously improved according to technological developments.

8. Changes to the Privacy Policy

We reserve the right to adjust this privacy policy if necessary, e.g., due to changes in shop functionality or legal requirements. The current version is available on our website.